terms

Revolve Group, Inc. Terms of Service

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Last Updated: July 22, 2026

(For the previous (March 27, 2025) version of these Terms and Conditions of Use, click here.)

Welcome, and thank you for your interest in, Revolve Group, Inc. and its subsidiaries, Eminent, Inc., doing business as Revolve Clothing, FWRD, LLC, and Alliance Apparel Group, Inc. (“Company”, “we”, or “us”) and our websites at www.revolve.com, www.fwrd.com, www.superdown.com, www.loversandfriends.us, along with our related websites, networks, applications, mobile applications, and other services provided by us (collectively, the “Service”). Please read the Privacy Policy for information regarding how we collect, use and disclose your personal information. These Terms of Service (“Terms”) are a legally binding contract between you and Company regarding your use of the Service.

Please read the following terms carefully.

Arbitration Notice. By accepting these Terms, you agree that most Disputes (defined in Section 19.1) arising under these Terms, including any claims arising from or related to your use of the Service, will be resolved by binding, individual arbitration and that you and Company are each waiving the right to a trial by jury or to participate in any class arbitration, class action or representative proceeding. For claims subject to arbitration, you agree to give up your right to go to court to assert or defend your rights under this contract and your rights will be determined by a neutral arbitrator and not a judge or jury. If you do not wish to arbitrate disputes, you may opt out of arbitration by following the instructions provided in Section 19.2.

1. Service Overview. We are a collection of fashion e-commerce companies that showcase hundreds of top brands and the latest trends.
2. Eligibility. You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an individual accessing the Service on behalf of another person or entity, then (x) you represent and warrant that you have the authority to bind that person or entity to these Terms, (y) you and that person and entity each agree to be bound by these Terms, and (z) other than as used in this sentence, all other references to “you” in these Terms shall refer jointly to you and that person or entity.
3. Accounts and Registration. To access some features of the Service, you must register for an account (“Account”). When you register for an Account, you may be required to provide us with some information about yourself, such as your name, address, email address, billing information or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for using a password that you do not use with any other online service and for maintaining the confidentiality of your account and password. You accept responsibility for all activities that occur under your Account. If you believe that your Account is no longer secure, then you must immediately notify us by contacting customer service at sales@superdown.com.
4. General Payment Terms. Before you pay any fees for items you'd like to purchase via the Service (“Products”), you will have an opportunity to review and accept the fees that you will be charged.
   1. Price. Company reserves the right to determine pricing for Products. Company will make reasonable efforts to keep pricing information published on the website up to date. We encourage you to check our website periodically for current pricing information. Company may change the fees for any Product at any time. Company, at its sole discretion, may make promotional offers with different features and different pricing to any of Company's customers. These promotional offers, unless made to you, will not apply to your offer or these Terms.
   2. Availability. All Orders are subject to availability. When placing your Order, the confirmation notice will display whether the Product is in-stock, out-of-stock, or a pre-order and may provide an estimated delivery time frame. While we make every effort to ensure that the actual availability of a Product is reflected on our website, if any Product turns out to be unavailable after you place an Order, we will inform you as soon as possible by email and will not charge you for that Order. Your Order is not confirmed until we provide you with delivery information.
   3. Shipping Charges; Shipping Restrictions. We will list shipping charges for your order upon checkout, and you must pay all shipping charges for the location of the address you provide. Please note that international packages may be subject to duties and taxes. You must also pay all tariff, import, customs, tax, and other applicable charges. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. You will not attempt to ship Products to the following locations: Belarus, Burma, Congo, Cote d'Ivoire, Crimea, Cuba, Iran, Iraq, Lebanon, Liberia, Libya, North Korea, Somalia, Sudan/South Sudan, Syrian Arab Republic, Yemen, Zimbabwe, and any other country that cannot be selected as a shipping destination in the Service.
   4. Shipping and Delivery. Any shipping dates provided are approximate and not guaranteed. Company expressly reserves the right to ship any order in any number of separate shipments, and the modes of transport and carriers will be decided at Company's discretion. All transactions are made pursuant to a shipment contract and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier.
   5. Investigations. Company reserves the right to investigate (or to retain a third party to investigate) any claims or returns on the basis of incorrect delivery procedure and false information.
   6. Errors and Damages. You must examine the Product after you receive it. If an Order or shipping error has occurred, or if your Product is damaged (except for latent damage not readily apparent) you must notify Company of the particulars as soon as possible, but in any event within 15 days of the carrier's delivery to you (the "Inspection Period"). Any claims made after the Inspection Period will not be honoured and the Product shipped and delivered to you will be deemed to have been delivered and accepted by you, and Company will not consider any claim for damaged or missing Products outside of this time period. This clause does not apply to Quebec consumers.
   7. Cancellation. We reserve the right to refuse or cancel any order prior to delivery.
   8. Payment Authorization. You represent and warrant that you have the right to use any payment method that you submit in connection with a transaction. You authorize Company to charge all sums for the orders that you make, including all applicable taxes, to the payment method specified in your account. If you pay any fees with a credit card, Company may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. If your order is placed on hold, reach out to us to help minimize delays. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.
   9. Payment Processing. Company has partnered with certain third party payment processors to process payments you make via the Service. Third-party payment processor With Reach (formerly GoInterpay) facilitates and processes some of the Company's international orders. By choosing to place your order to be shipped outside the United States, you agree to With Reach’s terms and conditions which may be found at: https://www.withreach.com/terms-of-service
   10. Other Fees. If you initiate an invalid chargeback or do not pay amounts when due, you will be responsible for paying us fees or charges that are incidental to any such chargeback or collection of the unpaid amount, including collection fees.
   11. Product Listings. You acknowledge and agree that Product listings may be inaccurate, incomplete, or out of date. These listings are subject to change without notice, and weights, measures, and similar descriptions we provide are approximate and are for convenience only. Further, the colors you see in these listings may depend on your device, and we cannot guarantee that your device will accurately display such colors.
   12. Reservation of Rights. Company reserves the right, including without prior notice, to limit the available quantity of or discontinue making available any Product; to impose conditions on the honoring of any coupon, discount, or similar promotion; to bar any user from making any transaction; or to alter the payment options for Products.
5. Refunds and Exchanges. Products purchased from Company are subject to the following Return Policy.
6. Limited Warranty. Products may not be entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.
   
   

   Many Products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. Company warrants all Products to be free of manufacturing defects in materials or workmanship for the first 90 days from the date of purchase, provided such Products are only subject to normal use and excluding any damage arising from misuse, accidents, or improper care, and will replace or refund your purchase in the event such a problem occurs and you follow our return requirements.

   After 90 days, we may, but are not obligated to, attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not be required to provide a complete replacement or refund after 90 days.

   You will, at Company’s request, return the Product, provide additional requested information or take additional requested steps to verify a claim about any Product for which repair, replacement or refund is sought. Company has no obligation to provide any warranty services until you have complied with all such requests.

   For Canadian customers:

   Company only carries merchandise that is purchased directly from the brands themselves. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal. Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time.

   Subject to the terms and conditions set out below, Company warrants to the original purchaser that our products will be free from defects in materials, workmanship, and manufacturing under normal use and care for a period of ninety (90) days from the date of original purchase (the "Warranty Period").

   If a product is found to have defects described in Section 6(b) within the Warranty Period, we will, at our sole discretion, either repair or replace the defective product, or issue a full refund of the original purchase price. This is your sole and exclusive remedy under this Limited Warranty.

   This Limited Warranty does not cover: (a) damage caused by accident, misuse, abuse, neglect, or improper care or storage; (b) normal wear and tear; (c) damage caused by washing, laundering, or cleaning contrary to the care instructions provided with the product; (d) alterations, modifications, or repairs carried out by anyone other than us; (e) cosmetic damage, including but not limited to fading, pilling, or shrinkage resulting from normal use; or (f) products purchased from unauthorized retailers or resellers.

   To the maximum extent permitted by applicable law, this Limited Warranty is the only warranty we make with respect to our products. We expressly disclaim all other warranties, conditions, and representations, whether express, implied, statutory, or otherwise, including any implied warranty or condition of merchantability, fitness for a particular purpose, or durability.

   Non-Application. The United Nations Convention on Contracts for the International Sale of Goods, and any implementing legislation will not apply in any way to these Terms or to the transactions contemplated by these Terms.

7. Licenses.
   1. Limited License. Subject to your complete and ongoing compliance with these Terms, Company grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use one object code copy of any mobile application associated with the Service obtained from an authorized app marketplace (whether installed by you or pre-installed on your mobile device by the device manufacturer) on a mobile device that you own or control; and (b) access and use the Service.
   2. License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, you must not use it.
   3. Feedback. If you choose to provide input and suggestions regarding the Service, our companies or our business (“Feedback”), then you hereby grant Company an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.
8. Ownership; Proprietary Rights. The Service is owned and operated by Company. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service (“Materials”) provided by Company are protected by intellectual property and other laws. All Materials included in the Service are the property of Company or its third party licensors. Except as expressly authorized by Company, you may not make use of the Materials. Company reserves all rights to the Materials not granted expressly in these Terms. Additionally, our names, logos, product or service names, slogans, and the look and feel of the Service (“Company Marks”) are trademarks of Company. You are not granted any license to use the Company Marks, however, you may mention our Company name in any honest review that you provide about our Service or Products.
9. Third Party Terms
   1. Third Party Services and Linked Websites. Company may provide tools through the Service that enable you to export information, including User Content, to third party services, including through features that allow you to link your account on Company with an account on the third party service, such as Pinterest, Twitter or Facebook, or through our implementation of third party buttons (such as “like” or “share” buttons). Third party services are not under Company's control, and, to the fullest extent permitted by law, Company is not responsible for any third party service’s use of your exported information. The Service may also contain links to third party websites. Linked websites are not under Company's control, and Company is not responsible for their content.
   2. Third Party Software. The Service may include or incorporate third party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third Party Components”). Although the Service is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third Party Components under the applicable third party licenses or to limit your use of Third Party Components under those third party licenses.
10. User Content
    1. User Content Generally. Certain features of the Service may permit users to upload content to the Service, including messages, reviews, photos, video, images, folders, data, text, and other types of works (“User Content”) and to publish User Content on the Service. You retain any copyright and other proprietary rights that you may hold in the User Content that you post to the Service.
    2. Limited License Grant to Company. By providing User Content to or via the Service, or by submitting any User Content to any social media platform using a Company-branded hashtag, you grant Company a worldwide, non-exclusive, irrevocable, transferable, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting for display, and distribute your User Content, in whole or in part, in any media formats and through any media channels now known or hereafter developed.
    3. Limited License Grant to Other Users. By providing User Content to or via the Service, you acknowledge that your User Content may be visible by other users and grant those users a non-exclusive license to access and use that User Content as permitted by these Terms and the functionality of the Service.
    4. User Content Representations and Warranties. Company disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Service. By providing User Content via the Service, you affirm, represent, and warrant that:
       1. you are the creator and owner of the User Content, or have all necessary licenses, rights, consents, and permissions to grant the licenses stated in Sections 10.2 and 10.3;
       2. your User Content, and the use of your User Content in accordance with the licenses stated in Sections 10.2 and 10.3, does not and will not: (i) infringe, violate, or misappropriate any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Company to violate any law or regulation or otherwise cause liability for Company; and
       3. your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
    5. User Content Disclaimer. We are under no obligation to edit or control User Content that you or other users post or publish, and will not be in any way responsible or liable for User Content. Company may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms or is otherwise objectionable. You understand that when using the Service you will be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Company with respect to User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice.
    6. Monitoring Content. Company does not control and does not have any obligation to monitor: (a) User Content; (b) any content made available by third parties; or (c) the use of the Service by its users. You acknowledge and agree that Company reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Service for operational and other purposes. If at any time Company chooses to monitor the content, Company still assumes no responsibility or liability for content or any loss or damage incurred as a result of the use of content.
11. Prohibited Conduct. You agree not to:
    1. use the Service for any illegal purpose or in violation of any local, state, national, or international law;
    2. harass, threaten, demean, embarrass, or otherwise harm any other user of the Service;
    3. use or attempt to use another user’s account or information without authorization from that user and Company;
    4. violate any right of a third party, including by infringing or misappropriating any third party intellectual property right;
    5. modify our Service, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Service;
    6. interfere with security-related features of the Service, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
    7. interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user of the Service; (iii) collecting personal information about another user or third party without consent; or (iv) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
    8. use any data mining, robots, or similar data gathering or extraction methods designed to scrape or extract data from our Service;
    9. perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth;
    10. sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 8) or any right or ability to view, access, or use any Materials; or
    11. attempt to do any of the acts described in this Section 11 or assist or permit any person in engaging in any of the acts described in this Section 11.
12. Digital Millennium Copyright Act
    1. DMCA Notification. If you have an intellectual property rights-related complaint about material posted on the Service, you may contact our Designated Agent at the following address:
       Copyright Manager, Legal Department
       Revolve Group, Inc.
       12889 Moore Street, Cerritos, CA 90703
       Email: legal@revolve.com
       Any notice alleging that materials hosted by or distributed through the Service infringe intellectual property rights must include the following information:
       1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;
       2. a description of the copyrighted work or other intellectual property that you claim has been infringed;
       3. a description of the material that you claim is infringing and where it is located on the Service;
       4. your address, telephone number, and email address;
       5. a statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright owner, its agent, or the law; and
       6. a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
    2. Repeat Infringers. In accordance with the Digital Millennium Copyright Act, Company has adopted a policy of terminating, in appropriate circumstances, the accounts of users that are determined by Company to be repeat infringers.
13. Modification of these Terms. We reserve the right to change these Terms. If we make future changes, we may provide you notice of such changes, such as by sending an email, providing a notice through our Service, or updating the “Last Updated” date at the top of these Terms. Please check these Terms periodically for changes. Unless we say otherwise, the amended Terms will be effective immediately and your continued use of our Service will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using the Service.
14. Term, Termination and Modification of the Service
    1. Term. These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and ending when terminated as described in Section 14.2.
    2. Termination; Suspension. If you violate any provision of these Terms, your authorization to access the Service and these Terms automatically terminates. In addition, Company may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice. You may terminate your account and these Terms at any time by sending an email to sales@superdown.com.
    3. Effect of Termination. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Company any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and Sections 7.3, 8, 10, 14.3, 15, 16, 17, 18, 19 and 20 will survive.
    4. Modification of the Service. Company reserves the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain Products or features of the Service), temporarily or permanently, without notice to you. Company will have no liability for any change to Product offerings or the Service or any suspension or termination of your access to or use of the Service.
15. Indemnity. To the fullest extent permitted by law, subject to the terms of this section, you will defend and indemnify Company and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the “Company Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or connected with: (a) your access to or use of the Service; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; (d) your User Content; or (e) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Company or the other Company Entities.
16. Disclaimers; No Warranties

    Your use of the Service is at your own risk. Except as provided for in these Terms, the Service, Products, and all Materials and content available through the Service are provided “as is” and on an “as available” basis. To the extent permitted by law, Company disclaims all warranties of any kind, whether express or implied, relating to the Service, Products, and all Materials and content available through the Service, including: (a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (b) any warranty arising out of course of dealing, usage, or trade. Company does not warrant that the Service or any portion of the Service, or any Materials or content offered through the Service, will be uninterrupted, secure, or free of errors, viruses, or other harmful components, and Company does not warrant that any of those issues will be corrected.

    No advice or information, whether oral or written, obtained by you from the Service or Company Entities or any Materials or content available through the Service will create any warranty regarding any of the Company Entities, Products, or the Service that is not expressly stated in these Terms. We are not responsible for any damage that may result from the Service, Products, and your dealing with any other Service user. You understand and agree that you use any portion of the Service and Products at your own discretion and risk, and that we are not responsible for any damage to your property (including your computer system or mobile device used in connection with the Service) or any loss of data, including User Content.

    The limitations, exclusions and disclaimers in this section apply to the fullest extent permitted by law. All disclaimers of any kind (including in this section and elsewhere in these Terms) are made for the benefit of Company and all Company Entities, as well as their respective successors and assigns.

17. Limitation of Liability

    To the fullest extent permitted by law, in no event will the Company Entities be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the Service or any Materials or content on the Service (including claims related to our Privacy Policy or other privacy or data security claims), whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not any Company Entity has been informed of the possibility of damage.

    Except as provided in Section 19.4 and to the fullest extent permitted by law, the aggregate liability of the Company Entities to you for all claims arising out of or relating to the use of or any inability to use any portion of the Service, Products, or otherwise under these Terms or your use of the Service (including claims related to our Privacy Policy or other privacy or data security claims), whether in contract, tort, or otherwise, is limited to the greater of: (a) the amount you have paid to Company for Products or access to and use of the Service in the 1 month prior to the event or circumstance giving rise to claim; or (b) $100.

    Each provision of these Terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is intended to and does allocate the risks between the parties under these Terms. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of these Terms. The limitations in this Section 17 will apply even if any limited remedy fails of its essential purpose.

    This Section 17 does not apply to consumers residing in the Province of Quebec.

18. Notice to New Jersey Residents. No provisions in these Terms should be construed to waive any or disclaim any established legal right of a consumer or any legal responsibility of Company owed to consumers. All provisions of these Terms, including exculpatory provisions disclaiming liability for damages, including indirect, incidental, punitive, exemplary, special or consequential damages, are disclaimed with respect to New Jersey consumers only to the fullest extent permitted by New Jersey law and in no event shall the waivers, disclaimers, or limitations on Company's liability exceed the limits allowable under the laws of the State of New Jersey.
19. Dispute Resolution and Arbitration
    1. Generally. Except as described in Section 19.2 or to the extent prohibited by applicable law, you and Company agree that every dispute arising between you and Company in connection with your use of the Service, Products, or these Terms, including claims related to our Privacy Policy or other privacy and data security claims, ("Disputes") will be resolved by binding individual arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award, but only to the extent necessary to provide relief warranted by a party’s individual claim. This agreement to arbitrate Disputes includes all such claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. You understand and agree that, by entering into these Terms, you and Company are each waiving the right to a trial by jury or to participate in a class action.
    2. Exceptions; Opt-Out. Despite the provisions of Section 19.1, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law to the extent necessary to enforce the arbitration provisions of this agreement; or (d) to file suit in a court of law to address an intellectual property infringement claim.

       In addition, you may opt out of the provisions of this Section 19 by sending to Company a written opt-out notice that specifies: your full legal name, the email address associated with your account on the Service, your postal mailing address, the date that you agreed to the Terms, and a statement that you are opting out of the arbitration provision of the Terms (“Opt-out Notice”). To be valid, Opt-out Notices must be mailed on an individual basis to Telos Legal Corp., ATTN: Revolve Group, Inc. Legal Department – Arbitration Opt-Out, 13 W. Main Street, P.O. Box 953, Felton DE 19943, and the date of mailing must be within 30 days of (a) the date that you first agreed to a version of the Terms dated July 22, 2026 (as confirmed by Company’s records) or (b) you first using our Service or Products, whichever is later.

    3. Arbitrator. Any arbitration between you and Company will be settled under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and Mediation Procedures (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Company. The arbitrator has exclusive authority to resolve any Dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
    4. Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures. If you believe you have a Dispute against Company or if Company believes it has a Dispute against you, the parties will first attempt to resolve the Dispute informally to try to resolve the Dispute more quickly and reduce costs for both parties. You and Company will make a good-faith effort to negotiate the resolution of any Dispute for 60 days (which may be extended by agreement) (“Informal Resolution Period”), from the day either party receives a written notice of the Dispute from the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (each such notice, a “Claimant Notice”). To facilitate the parties’ efforts to reach an efficient resolution of any Dispute, the applicable statutes of limitation will be tolled, and all deadlines associated with arbitration fees deferred, from the commencement of the Informal Resolution Process through the date when suit or arbitration may be filed under these Terms.

       Company’s address for Claimant Notices is: Telos Legal Corp., ATTN: Revolve Group, Inc. Legal Department, 13 W. Main Street, P.O. Box 953, Felton DE 19943. The Claimant Notice must: (a) describe the nature and basis of the Dispute, including the date(s) on which the Dispute arose and the specific facts on which the Dispute is based; (b) set forth the specific relief sought; (c) include the claimant’s name, address, and email address; and (d) include a personally signed statement from the claimant (and not only its counsel) verifying the accuracy of the contents of the Claimant Notice.

       The Informal Resolution Period is designed to allow the party who has received a Claimant Notice to make a fair, fact-based offer of settlement if it chooses to do so. The parties will make good faith efforts to resolve the Dispute directly, but if the parties do not reach an agreement to do so within the Informal Resolution Period, you or Company may commence an arbitration proceeding. The parties may agree to extend the Informal Resolution Period.

       No arbitration demand (“Demand”) may be filed for, or proceed to, arbitration before a Claimant Notice is sent and the Informal Resolution Period has concluded. If you or Company files a Demand without complying with the requirements in this Section 19, including the requirement to wait for the Informal Resolution Period to conclude, the other party may seek relief from a court to enjoin such filing and for such other relief as the court deems proper. The prevailing party in any such action shall be entitled to recover its costs and reasonable attorneys’ fees incurred in seeking such relief.

    5. Confidentiality of Arbitration Proceedings. If you or Company files a Demand, you and Company agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and other materials that might be exchanged or the subject of any discovery in the arbitration. You and Company agree to seek such protection before any such information, documents, testimony, or materials are exchanged or otherwise become the subject of discovery in the arbitration.
    6. Settlement Offers. During the arbitration, the amount of any settlement offer made by you or Company must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. In any arbitration between you and Company, the defending party may, but is not obligated to, make a written settlement offer at any time before the evidentiary hearing or, if a dispositive motion is permitted, prior to the dispositive motion being granted. If the party bringing the claim rejects the written settlement offer within 7 days after receiving it and the arbitration award is either (a) in favor of the party bringing the claim and is equal to or less than the defending party’s written settlement offer or (b) in favor of the defending party, then the party bringing the claim must pay the defending party’s costs incurred after the offer was made, including any arbitration fees paid. However, if applicable law prohibits the defending party from recovering its costs from the party bringing the claim, then the party bringing the claim may recover only those costs to which it is otherwise entitled that were incurred before the date the written settlement offer was made, and may not recover any costs incurred after the date the written settlement offer was made. The fact, amount, or terms of any settlement offer under this subsection may not be disclosed to the arbitrator until after the arbitrator issues an award on the claim.
    7. Fees. The payment of arbitration fees (the fees imposed by the arbitration administrator including filing, arbitrator, and hearing fees) will be governed by the AAA Rules, as modified by these Terms. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Company for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules.
    8. Date, Time, Place, and Method of Hearing. For Disputes in which the claimant seeks less than USD $10,000, the arbitrator will decide the matter based solely on written submissions, unless the arbitrator decides that a formal hearing is necessary. For Disputes in which the claimant seeks USD $10,000 or more, or smaller matters in which the arbitrator determines a hearing to be necessary, hearings will be conducted by video or telephone, unless the arbitrator determines an in-person hearing to be necessary. If an in-person hearing is determined to be necessary, the site of any in-person hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve Disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.
    9. Mass Disputes. If 25 or more Claimant Notices are received by a party that raise similar Disputes and have the same or coordinated counsel, these will be considered a “Mass Dispute” and the provisions of this Section 19.9 will apply to all such Claimant Notices. A Claimant Notice provided as part of a Mass Dispute may proceed to arbitration only as set forth below.
       1. Applicable Rules. Any Demands based on these Claimant Notices filed in arbitration will be subject to the AAA’s then-current Mass Arbitration Supplementary Rules, as modified by these Terms. Any disagreement over whether a Demand should be considered part of the Mass Dispute will be decided by the AAA as an administrative matter. The following procedures are intended to supplement the AAA’s Mass Arbitration Supplementary Rules, and to the extent the procedures conflict with those Rules, to supersede them.
       2. Initial Arbitrations. The parties will identify an initial set of 20 Claimant Notices to proceed as Demands in order to maximize efficiencies in the management, investigation, and arbitration of the remaining Claimant Notices in the Mass Dispute. The initial set will be selected as follows. Counsel representing the claimants in a Mass Dispute must notify the other party in writing when all or substantially all Claimant Notices for the Mass Dispute have been provided. Counsel for all claimants and counsel for the responding party each will then select 10 Claimant Notices to proceed as Demands. Claimants will then file their Demands for the 20 selected Claimant Notices. No Claimant Notice or Demand may be filed or deemed filed, and no related arbitration fees may be assessed, until the Claimant Notice is selected to proceed to arbitration following the process set forth in this Section. A single arbitrator will preside over each Demand, and will preside only over one Demand, unless the parties agree otherwise.
       3. Mediation. Upon conclusion of the 20 initial arbitrations (or sooner if the parties agree) and before proceeding with any other Demands, the parties must engage in a single mediation applicable to all Claimant Notices in the Mass Dispute. The parties will have 30 days following the conclusion of the last of the initial arbitrations to agree on a mediator. If they are unable to do so, the AAA may appoint one as an administrative matter. No additional Demands may be filed until 30 days after such mediation concludes or 90 days after the appointment of a mediator, whichever is sooner.
       4. Remaining Claimant Notices and Arbitrations. If mediation concludes with 100 or more unresolved Claimant Notices, any remaining claimant or the receiving party to a remaining Claimant Notice may opt out of arbitration of all Claimant Notices that were not resolved in the initial 20 Demands or mediation. Such an election may only be for all Claimant Notices remaining in the Mass Dispute, not a portion thereof. To be effective, such election must be communicated in writing (email suffices) to counsel for the other party within 30 days of mediation concluding. Claimant Notices released from the arbitration requirement must be resolved according to Section 20.

          If complaints based on Claimant Notices that were released from the arbitration requirement are filed in court, the claimants may seek class treatment, although to the fullest extent allowed by applicable law, the putative class(es) must be limited to those claimants in the Mass Dispute whose claims remain unresolved, and for which a Claimant Notice was received by the other party. Any party may contest class certification at any stage of the litigation and on any available basis and may raise any other defenses available under applicable law.

          If the mediation process concludes with fewer than 100 Claimant Notices remaining or if no timely election to opt out of arbitration is made, the AAA will randomly select 30 Claimant Notices (or the total remaining if less than 30) that comply with Section 19.4 to proceed in arbitration in the same manner as described in Section 19.9.2, above. Once such arbitrations have concluded, the parties will repeat this process until all Claimant Notices in the Mass Dispute have been resolved.

    10. No Class Actions. You and Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Company agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
    11. Enforceability. If Section 19.10 is found to be unenforceable or if the entirety of this Section 19 is found to be unenforceable, then the entirety of this Section 19 will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described in Section 20.2 will govern any action arising out of or related to these Terms.
20. Miscellaneous
    1. General Terms. These Terms and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Company regarding your use of the Service and purchase of Products. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word “including” means “including but not limited to”. The severability of these Terms is governed by Section 20.4.
    2. Governing Law. These Terms are governed by the laws of the State of California without regard to conflict of law principles. You and Company submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Los Angeles County, California for resolution of any lawsuit or court proceeding for any dispute between you and Company in connection with your use of the Service, Products, or these Terms, including claims related to our Privacy Policy or other privacy and data security claims. You and Company waive any objection to venue in any such courts.
    3. Governing Law for Canadian customers only. Clause 20.2 is not applicable to Canadian consumers. These Terms will be governed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You waive: (a) any right to object to venue or jurisdiction based on inconvenient forum or for any other reason, and (b) any statutory or other right pursuant to the laws of the jurisdiction in which you are resident to have a court case or arbitral hearing relating to these Terms adjudicated or resolved in that jurisdiction. Any rule of interpretation, law or regulation that provides that the language of a contract will be interpreted against the drafter will not apply to these Terms. This clause 20(3) is not applicable to Quebec consumers.
    4. Severability. Except as stated in the next paragraph, if any portion of these Terms is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of these Terms; and (c) the unenforceable or unlawful provision may be revised to the extent required to render the Terms enforceable or valid, and the rights and responsibilities of the parties will be interpreted and enforced accordingly, so as to preserve the Terms and the intent of the Terms to the fullest possible extent. Further, if any provision of these Terms is invalid, unenforceable, or inapplicable in a particular jurisdiction or location due to applicable law, that provision will be deemed void and of no effect solely with respect to that jurisdiction or location, and only to the extent of such invalidity, unenforceability, or inapplicability; all remaining provisions of these Terms will continue in full force and effect in that jurisdiction or location, and these Terms will remain valid and fully enforceable in all other jurisdictions and locations.

       If any portion of Section 19 is found to be unenforceable or unlawful for any reason, including because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of Section 19 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to Section 19; and (iii) to the extent that any claims must proceed on a class, collective, consolidated, or representative basis as a result, such claims must be litigated in a civil court of competent jurisdiction, in accordance with these Terms, and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of Section 19 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of Section 19 will be enforceable.

    5. Additional Terms. Your use of the Service and Products is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (the “Additional Terms”). All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
    6. Electronic Communications. You agree that communications and transactions between us may be conducted electronically.
    7. Contact Information. The Service is offered by Revolve Group, located at 12889 Moore Street, Cerritos, CA 90703. You may contact us by sending correspondence to Telos Legal Corp., Attention: Revolve Group, Inc. Legal Department, 13 W. Main Street, P.O. Box 953, Felton, DE 19943 or by emailing us at sales@superdown.com.
    8. Notice to California Residents. If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
    9. No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.
    10. International Use. Company is based in the United States. We make no representation that the Service is appropriate or available for use in all jurisdictions. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited. The sale of certain Products to certain jurisdictions may be restricted by our vendors. You will be alerted at checkout if an item in your cart is restricted from shipping to your country. If you put a restricted item in your cart, you will not be able to check out until that item is removed from your cart or you change your shipping address.
21. Notice Regarding Apple. This Section 21 only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Company only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Service or the content thereof. Apple has no obligation to furnish any maintenance and support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including: (a) product liability claims; (b) any claim that the Service fails to conform to any applicable legal or regulatory requirement; or (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Service and/or your possession and use of the Service infringe a third party’s intellectual property rights. You agree to comply with any applicable third party terms when using the Service. Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.