faqs

We will always match an online competitor’s non-clearance price within 30 days from the date of your purchase, subject to the following restrictions:

• The item must be the same style, color and available for purchase on the competitor’s site. If an item is not in stock at another online store, we do not match the price.
• Discount codes may not be stacked or mixed and matched with price matches; i. e. we will only match a coupon and price together if the coupon and price are both offered by the same competitor at the same time. Any promotional codes must be visible and accessible to all customers. If you are personally provided with a code from another competitor; i.e. first time buyer or signing up for their email list, we cannot honor it as not all customers have access to that particular discount.
• We do not price match stores that do not list or answer a contact phone number, that do not list a business address, or that list nearly all items as discounted. We do not price match on wholesale quantities, considered to be orders of three or more of the same product.
• We will match clearance prices only at the discretion of a Customer Service Specialist. A clearance price is considered 40% or more off the original price.